Transit that moves with you.
The Ride Pingo app allows you to share the ride, wherever you want to go, for the price of a bus ticket.
How it works
Book a van right
to your door.Get picked up wherever you are within our service area — within minutes.
*Features subject to change based on regional availability
On demand, great price.
Get on demand rides for a similar price to a regular bus ride.
Schedule in advance.
Prebook or schedule regular rides in advance to fit your routine.
*Features subject to change based on regional availability
Accessible to your needs.
Special support for seniors, disabled passengers, and those with mobility needs.
Plan your journey with all modes of transit.
Discover all modes of transit to get you where you need to go.
*Features subject to change based on regional availability
Why ride
Pingo?
Pickupswhere you are
When you book a ride with our easy-to-use app, a bus will pick you up wherever you are within the designated service area and get you on your way within minutes.
Safe,clean rides
Vehicles are cleaned and disinfected regularly. Our expert drivers receive extensive training to ensure that you feel safe and welcomed on board.
Ratedrides
After each trip, you can leave feedback on your experience with Pingo and give your ride a rating from 1 to 5 stars.
FAQ
Your health and safety are our priority. That means we adhere to strict cleaning guidelines and disinfect our vehicles regularly. You can follow every ride you take on the map with GPS tracking, and everyone can rate their trip on a scale of 1 to 5 stars.
You can book your first ride in three easy steps:
- Download the Pingo Rider app on the App Store or Google Play.
- Enter your details to create a profile.
- Request a ride, and a shuttle will arrive within minutes.
Ride Pingo aims to provide on-demand services in line with pricing for other public transit options.
Pricing varies by location. Please check the Ride Pingo app for details.
Yes, in addition to booking rides on-demand, most of our services allow you to pre-book a ride for a specific date or time.
To delete your Ride Pingo account and your associated data, please follow the steps below:
- Log into the app using your account
- Open the side menu and tap "View Profile"
- Tap "Delete Account" and tap "Confirm"
For Drive Pingo, as well as erasure of data as required by GDPR and CCPA, contact support@theroutingcompany.com and our support team will delete your account within 30 days.
Pingo
locations
California
FAST Connect - Fairfield, CA
- Monday - Friday: 6:30am - 7:45pm
- Saturday: 7:30am - 7:45pm
Prices are subject to change. Please check the operator's website for the most up-to-date prices.
- General fare: $2
- Reduced fare*: $1
* Reduced fare is available for senior and disabled riders
- Token Transit (within the Ride Pingo app)
- Clipper Card - cash value or 31-day pass
- Cash
Only dogs that are service animals may ride.
Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Emotional support animals are not considered service animals.
Bikes are currently not allowed onboard, but FAST is currently working to add bike racks to their vehicles!
We anticipate the bike rack installation project will be completed by early 2024.
Quincy On-Demand Evening Service - Quincy, CA
- Monday - Friday: 5pm - 9pm
- Note: The call center accepts calls weekdays from 8:30am - 4:30pm
Free
Service animals only
Yes
SMART Connect - Santa Rosa, CA and Larkspur, CA
Airport Shuttle:
- Daily: 8am to 6pm
Larkspur Shuttle:
- Thursday and Friday: 7am to 12:30pm and 1:30pm to 6pm
- Saturday and Sunday: 8:30am to 11:30am and 12:30pm to 7:30pm
Prices are subject to change. Please check the operator's website for the most up-to-date prices.
- Adults: $1.50
- Persons with a disability: $0.75
- Youth (ages 0-18) and seniors (ages 65+): Free
- Cash in the vehicle (no change given)
- Credit card via the Ride Pingo app
Service animals only
No
Delta Breeze - Suisun City, CA
- Monday - Friday: 9:30am to 5:30pm
Prices are subject to change. Please check the operator's website for the most up-to-date prices.
Fare remains free until January 31, 2024.
- Cash in the vehicle (must use exact cash)
- Monthly transit pass in the vehicle
- Credit card via the Ride Pingo app
Yes
Yes
Suisun Microtransit - Suisun City, CA
Monday - Friday 5:30am - 7:00pm
General Fare: $2.00
Discounted Fares:
Seniors (Age 62 and over): $1.00
People with Disabilities: $1.00
Youth (Age 17 and under): $1.00- Cash in the vehicle (must use exact cash)
- Monthly transit pass in the vehicle
- Credit card via the Ride Pingo app
Yes
Yes
City Coach - Vacaville, CA
- Monday - Friday: 7:00am to 6:45pm
- Saturday: 8:00am to 5:45pm
Prices are subject to change. Please check the operator's website for the most up-to-date prices.
City Coach Direct
- General: $3
- Kids 5 and under with adult: $0
Special Services
- General: $2
- Personal Care Attendant: $0
- Kids 5 and under with adult: $0
- Cash in the vehicle (must use exact cash)
Service animals only
All vehicles have bike racks. Passengers with bikes must secure their bike to the bike rack at the front of the vehicle before boarding.
Andorra
E-E Bus - Escaldes-Engordany, Andorra
- Monday - Friday: 7am - 10pm
- Saturday - Sunday: 9am - 10pm
Free
Service animals only
England
flexibus - East Sussex, England
- Monday - Saturday: 7am - 7pm
Prices are subject to change. Please check the operator's website for the most up-to-date prices.
- Children (under 5): Free
- Children (5-18): £2.50 single, £3 return
- Adult: £3.50 single, £4.50 return
- Concessionary Pass Holder*: Free
Day Pass (multi-operator)
- Children under 5: Free
- Children (5-18): £3.20
- Young Person (19-29): £3.75
- Adult (29+): £5
*Standard concessionary pass travel time restrictions apply. Concessionary passes accepted after 9.30am Monday to Friday and all day on Saturday. Select "in-vehicle payment" and show your pass to the driver.
- Debit or credit card within the Ride Pingo app
- In-vehicle (cash or pass)
- Multi-Operator Day Passes
Note: if you are booking for multiple passengers with different fares, please pay in vehicle
We welcome and encourage assistance dogs on board. Other dogs or animals are not permitted on board.
Due to limited space on board we cannot carry bikes, e-scooters or mobility scooters
If you have left something on board, please get in touch via telephone at 01273 078 203. We’ll then try and reunite you with your lost item as soon as possible.
Children under the age of 15 must be accompanied by a passenger 15 years or above.
App bookings are required for all passengers, even if they ride for free. If children are travelling on their own, we recommend an app booking is made on the device they will be travelling with to ensure they receive notifications about the trip.
Book-a-Bus - West Sussex, England
- Monday - Saturday: 7am - 7pm
Note: The call center accepts calls from 6.30am-7.30pm
Prices are subject to change. Please check the operator's website for the most up-to-date prices.
- General Fare: £2
For 99 Bus and 99 Flex:
- Debit or credit card within the Ride Pingo app
- In-vehicle (cash or card)*
* Note that in-vehicle payment is not accepted in Zone 2: North of Petworth. Must be booked and paid via app.
Yes
No
Book-a-Bus services only travel within the zone boundaries, To travel outside of the designated zone. You should select a location marked 'Onward Connection' as your final destination. You can find a list on the Onward Connections here.
Netherlands
Haagse Hopper - Benoordenhout, Netherlands
- Monday - Friday: 07.00 - 21.00
- Saturday: 12.00 - 24.00
- Public Holidays: 12.00 - 24.00
- Sunday: closed except on Public Holidays
Prices are subject to change. Please check the operator's website for the most up-to-date prices.
- General Fare: €1,50
- In-Vehicle Payment
Scotland
Pingo - Campbeltown, Scotland
- Monday - Friday: 9am - 5:30pm
Prices are subject to change. Please check the operator's website for the most up-to-date prices.
- General Fare: £2.20 base fare plus 20p per mile
- Young Scot and Concession card holders (including Saltire card) are free.
*Your fare will automatically be calculated by the app when you make your booking. If you are paying on the bus, your fare will be rounded up to the nearest 20p.
- In-Vehicle Payment
- Tap to Pay Option
- In-App Payments
Well-behaved dogs are allowed but must stay on the floor in front of you.
Yes
Pingo - Dunoon, Scotland
- Monday - Saturday: 8:30am - 5:30pm
Prices are subject to change. Please check the operator's website for the most up-to-date prices.
- General Fare: £2.20 base fare plus 20p per mile
- Young Scot and Concession card holders (including Saltire card) are free.
*Your fare will automatically be calculated by the app when you make your booking. If you are paying on the bus, your fare will be rounded up to the nearest 20p.
- In-Vehicle Payment
- Tap to Pay Option
- In-App Payments
Well-behaved dogs are allowed but must stay on the floor in front of you.
Yes